Privacy policy
PRIVACY POLICY
Last updated: June 11, 2026
At Oura Skin ("we," "us," or "our") we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from ouraskin.store.
Information We Collect When you visit our store or place an order we may collect the following information:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely — we never store your full card details)
- Order history and purchase details
- Device and browsing information (IP address, browser type, pages visited)
- Communications you send us
How We Use Your Information We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Send promotional emails and offers (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with legal obligations
Sharing Your Information We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors (Stripe, PayPal, etc.)
- Shipping and fulfillment partners (CJDropshipping)
- Marketing platforms (Meta/Facebook, Klaviyo)
- Legal authorities if required by law
Cookies Our website uses cookies to enhance your browsing experience, analyze site traffic, and serve relevant ads. You can control cookie settings through your browser at any time.
Meta Pixel We use the Meta Pixel on our website to measure the effectiveness of our Facebook and Instagram ads. This tool collects data about your activity on our site and may be used to show you relevant ads on Facebook and Instagram. You can opt out of personalized ads through your Facebook ad settings.
Your Rights You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email
Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children's Privacy Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us If you have any questions about this Privacy Policy or how we handle your data please contact us at:
ouraskinglow@gmail.com